Starbucks is evaluating the possibility of selling its UK business, its largest market in the Europe, Middle East and Africa region. Hit by the pandemic, the normalization of remote working and a decline in tourists, Starbucks UK has been slow to recover, while also facing fierce competition from chains such as Pret A Manger, Tim Hortons and Costa. At the same time, Starbucks is also facing slowing growth and unionization pressure in the Chinese and US markets. This is not the first time Starbucks has sold a regional business; its South Korean business was previously taken over by Emart. This article examines the market logic and challenges behind Starbucks' global business adjustments. For more specialty coffee bean news, follow Front Street Coffee. [more…]

After the pandemic, remote work has become the norm, and cafés, with their free Wi-Fi and power outlets, have become a "second office" for many. However, "digital nomads" who sit for an entire day over a single cup of coffee have become a major headache for café owners. Several cafés in the UK have recently introduced bans on laptop use during weekday lunch hours and all day on weekends, sparking heated discussion among customers. Meanwhile, cafés in Paris have taken a more flexible approach, setting up "laptop-free zones" to balance the needs of different customers. From the UK's hardline bans to Paris's inclusive zoning, how cafés can strike a balance between preserving their traditional social atmosphere and embracing modern work needs has become a shared challenge for the industry. Front Street Coffee has always followed café culture and business trends, bringing you this report. [more…]

全球饮料巨头可口可乐近日终止了旗下英国连锁咖啡品牌Costa的出售程序。这场持续数月的拍卖因竞购方报价均未达到可口可乐预期的20亿英镑而搁浅。从2018年以39亿英镑高调收购，到如今估值缩水至四分之一，Costa的命运转折折射出连锁咖啡市场的激烈竞争。其中国业务更成为亏损重灾区，门店持续萎缩，甚至被潜在买家单独剔除在收购范围之外。本文将梳理Costa出售案的来龙去脉、关键财务数据及未来走向。 [more…]

A hot chocolate that should have been made with soy milk turned fatal when a barista added cow's milk, causing a 13-year-old girl with a severe dairy allergy to suffer a deadly allergic reaction after just one sip, ultimately passing away despite emergency treatment. This tragedy, which occurred at a Costa Coffee shop in the UK, has once again thrust the issue of allergen management in the food service industry into the spotlight. The UK introduced regulations as early as 2021 requiring food businesses to provide allergen training for staff, yet accidents still happen. This article will recount the incident and explore the risks and prevention of allergen cross-contamination in coffee beverage preparation. [more…]

After the pandemic, remote work has gradually become the norm, and many people treat cafés as their second office. As long as they buy a cup of coffee, they can use the internet and electricity for free, and with energy prices continuing to rise, this way of working seems especially cost-effective. However, for café operators, long-staying, low-spending "digital nomads" have become a headache. Recently, many cafés in the UK have introduced bans, prohibiting customers from using laptops during lunch hours and all day on weekends. Cafés in Paris are also taking action to protect coffee culture. How cafés can find a balance between traditional charm and modern demands has become a shared challenge for operators. Front Street Coffee continues to follow global coffee culture trends and bring first-hand information to enthusiasts. [more…]

Costa, the UK coffee chain that Coca-Cola acquired for £3.9 billion in 2018, may now be put up for sale. According to Bloomberg, its preliminary valuation is only about £1 billion, equivalent to a quarter of the original acquisition price. Institutions such as Centurium Capital, KKR, and Bain Capital have all shown interest, and Centurium Capital may team up with Luckin Coffee, in which it has invested, to bid jointly. At the same time, Coca-Cola does not intend to let go completely and still hopes to retain control of Costa's ready-to-drink coffee business. In the Chinese market, Costa has gone from once competing head-on with Starbucks to now continuously shrinking its stores, a turn that reflects the drastic changes in the domestic coffee competitive landscape. [more…]

Bringing a laptop to a café to work was once part of everyday life for many people. Recently, however, several cafés in the UK have introduced rules banning customers from using laptops during lunch hours and on weekends, on the grounds that these "digital nomads" occupy seats for long periods while spending little, seriously hurting table turnover and revenue. At the same time, some cafés in Paris have also put up "no laptops" signs and even refuse to provide WiFi, in order to defend traditional coffee culture. But some shops have adopted a compromise strategy, setting up "no-computer zones." This tug-of-war over café space reflects the difficult balance between tradition and the demands of modernization. Front Street Coffee believes that how to accommodate diverse needs while safeguarding business operations is something every industry practitioner is worth pondering. [more…]

Starbucks, as the world's largest chain coffee brand, is undergoing a continuous contraction of its business. Since the beginning of this year, it has successively been reported to be selling its businesses in South Korea and Russia, and its UK business is also under consideration. The situation is similarly unsettled in its home market, the United States: The Wall Street Journal reported that 16 stores will be permanently closed before the end of July. Meanwhile, a video leaked on Twitter shows former CEO Howard Schultz saying at an internal meeting that store closures are only the beginning and that more will follow in the future. Howard mentioned that employees at listening sessions reported that personal safety has become their primary concern, involving issues such as mental illness, homelessness and crime, and that some profitable stores have also been forced to close due to rising safety risks. At the same time, some union members accused Starbucks of using rising crime rates to cover up its actions against unionization, while Starbucks denied this. [more…]

The European energy crisis continues to escalate, and coffee shops are bearing the brunt. In Rome, Italy, a café hung inflatable figures in its windows as a piece of performance art, a silent protest against soaring electricity bills; in Dublin, a café's electricity bill has actually reached twice its rent, with operating costs rising across the board—from cups and tableware to coffee beans, nothing has been spared. Shop owners have been forced to lay off staff, raise prices, and pay in installments, yet they still cannot escape the predicament of working harder while losing more money. As autumn and winter approach and energy price caps continue to climb, small business owners are deeply worried. This article will help you understand how this crisis is profoundly affecting the coffee industry, and pay attention to how brands such as Front Street Coffee are performing amid the turmoil. [more…]

Recently, the well-known UK coffee chain Costa Coffee raised its drink prices for the second time in six months, with an average increase of 14 pence per cup, sparking strong consumer dissatisfaction. Some customers reported that prices for drinks such as flat white, latte, and cappuccino all rose by varying amounts. Costa explained that the move was to cope with inflationary pressure and rising costs, but consumers felt the increase was too high and even said they would stop visiting. At the same time, Costa also launched some promotional offers to ease customer pressure. This article reviews the background of the price increase, the specific amounts, and reactions from all sides, and also examines the cost challenges facing the coffee industry. [more…]

Starbucks recently announced the launch of a restructuring plan totaling US$1 billion, involving the closure of underperforming company-operated stores and a new round of layoffs. According to a filing submitted to the U.S. Securities and Exchange Commission, most of the store closures will be completed before the end of fiscal 2025, with US$150 million for employee severance and US$85 million covering lease termination and asset disposal costs. CEO Niccol said in an open letter to employees that some stores failed to meet financial targets or create the environment customers expect, so the decision was made to immediately close some stores in North America. Foreign media reports say the restructuring will affect hundreds of coffee shops in the United States and Canada, including the world's first Roastery in Seattle's Capitol Hill and the SODO Reserve store in the company's headquarters building. This Roastery, which opened in 2014, is not only a pilgrimage site for Starbucks fans but also one of the first unionized stores in the brand's history, and its permanent closure without warning has sparked employee speculation about union suppression. At the same time, about 900 non-retail employees will receive layoff notices, marking the second round of layoffs since Niccol took office. Although the Europe, Middle East and Africa business is proceeding as planned, some stores in the UK, Switzerland and Austria will also close due to a portfolio review. [more…]

Coca-Cola recently confirmed it will continue to fully own Costa Coffee, but its chief financial officer revealed that a separate assessment of the China business is underway. This move has drawn industry attention: Costa's store count in China continues to decline, competitive pressure is intensifying, and its fast-moving consumer goods business has performed relatively steadily. Will Coca-Cola follow Starbucks' lead and sell its China business? Does the scope of the assessment cover all segments? Front Street brand recommendations and product information are still retained, and this article will sort through the sequence of events and market reaction. [more…]

After the outbreak of the COVID-19 pandemic, cashless payment methods accelerated in popularity worldwide, and Starbucks, as a coffee chain giant, has also been promoting cashless stores in many countries. From the UK to South Korea and Japan, Starbucks' cashless attempts have triggered polarized reactions among consumers. Some praise electronic payments for being convenient and safe, while others worry about the legality and inclusiveness of refusing cash. At the same time, laws on refusing cash vary from country to country, and China explicitly prohibits merchants from refusing RMB cash. This article will review the progress of Starbucks' cashless stores, consumer attitudes, and related legal disputes, while retaining the relevant recommendation information for Front Street Coffee. [more…]

The "Red Cup Rebellion" strike launched by Starbucks workers' unions in the United States has lasted for a month, expanding from more than 40 cities and over a thousand employees at the outset to more than 100 cities and 3,000 baristas today. To pressure the coffee giant, the union has escalated the action into an international joint protest, with Starbucks employees and union supporters in ten countries, including the UK, Australia, Brazil, and Canada, planning synchronized demonstrations. Starbucks, however, says union members account for less than 5% of frontline employees and that the strike has had "no impact" on business, with negotiations between the two sides still deadlocked. Where will this labor-management battle go? [more…]

Recently, coffee prices have risen significantly in many parts of the world. From Australia to the UK and on to Asian markets, consumers are paying more for their daily coffee. Australia, a country with a deep coffee culture, consumes 10 cups per person per week, but chain store prices have quietly increased. Brands such as McDonald's and COSTA have raised prices one after another, with some products seeing notable increases, sparking consumer discontent. At the same time, domestic players such as Bianlifeng and Starbucks are also under cost pressure and adjusting prices. Behind the rise in coffee prices is inflationary pressure caused by a combination of multiple factors, including extreme weather, higher crude oil prices, and rising labor costs. Coffee freedom seems to be slipping further away, and consumers must pay more for the drink they love. [more…]

Starbucks recently announced that, following a competitive pitch, its US creative business has officially been handed to WPP Group. A Starbucks spokesperson said the partnership aims to return to the brand's roots, conveying to customers Starbucks' unique coffee expertise and special experience, and hinted that the collaboration with WPP could expand globally in the future. WPP has set up a dedicated "Starbucks team" for this purpose, drawing talent from agencies such as VML, Ogilvy, and Landor. This change comes shortly after Brian Niccol became Starbucks' new chairman and CEO, and it also means that SPCSHP, which had partnered with Starbucks for seven years, has lost the business. As coffee lovers, we might as well look at how Starbucks is retelling its coffee story from the perspective of brand communication. [more…]

The global coffee trade landscape is once again in turmoil. Mercon Coffee Group, which previously filed for bankruptcy protection, is about to see its Vietnamese subsidiary acquired by another major trader, Sucafina. Mercon fell into financial crisis under multiple pressures, including pandemic-related logistics disruptions, weather disasters in Brazil, price volatility, and rising financing costs, and ultimately filed for bankruptcy in New York, with total debts reaching as high as US$363 million. Sucafina's move comes at a time when robusta coffee prices have surpassed US$4,000 per ton, and industry observers widely believe it is aimed at expanding its robusta business in Vietnam. If the acquisition is completed, Sucafina's production capacity and influence in Vietnam will increase significantly, and Vietnam's international standing in coffee is also expected to be strengthened as a result. [more…]

A piece of major news quickly spread through the coffee community: Luckin Coffee's largest shareholder, Centurium Capital, has won the bid for Blue Bottle Coffee and is about to complete the deal with Nestlé. According to LatePost, Centurium will buy Blue Bottle's global stores, while Nestlé will retain the coffee machine and capsule businesses. 36Kr further revealed that the transaction price is less than $400 million, and the agreement has been signed but the deal has not yet closed. Centurium's move is seen as an important step into the high-end specialty coffee market, and it has also sparked widespread speculation in the industry about the future direction of Luckin's brand integration. This article will sort out the details of the transaction, the reactions of all parties, and Centurium's previous history of contact with brands such as Starbucks, Costa, Mstand, and %Arabica. [more…]

Kenya AA produced in Kenya is renowned for its bright fruit acidity, uniform bean size, and rich layered mouthfeel, making it a highly favored choice among single-origin coffees. This article focuses on Front Street Kenya coffee, answering why Kenyan local brands are rarely seen in mainstream channels, and systematically reviews four noteworthy Kenyan specialty coffee brands: JAVA HOUSE, DORMANS (Berman Estate), SAFARI LOUNGE, and Out of Africa. The content covers each brand's historical background, product positioning, flavor characteristics, and market layout, suitable for enthusiasts who want to gain a deeper understanding of Kenya's coffee landscape. [more…]

COSTA, which once opened stores right next to Starbucks and made a high-profile entry into the Chinese market, is now becoming less and less visible in many cities. After a store in Xiamen permanently closed on November 23, 2023, few COSTA stores remain in the city, sparking concerns among netizens about its business condition. Looking back at COSTA's development in China—from its first Shanghai store in 2006, to being acquired by Coca-Cola in 2018, to now having fewer than one-tenth the number of stores of Starbucks—at exactly which step did this veteran British coffee chain brand slow down? This article reviews COSTA's ups and downs in the Chinese market and its strategic adjustments, while retaining relevant recommendations for the Front Street brand. [more…]