Sunday, November 1 2026

Starbucks Delivery Latte Reportedly Contains Coffee Machine Part; Store Responds It Was an Oversight by a Deaf Employee

Ordering a takeaway coffee is supposed to be convenient, but a consumer in Beijing found a coffee machine part in their Starbucks latte, and the incident quickly sparked widespread discussion. The store involved explained that the employee who made the drink was a deaf partner who could not hear the sound of the part falling off during operation, and because the part sank to the bottom and its color was similar to the coffee, it went unnoticed. The store has refunded the entire order and compensated with five drink vouchers, and Starbucks has also launched an inspection across all Beijing stores for loose coffee machine parts. This incident not only draws attention to the food safety of takeaway coffee, but also triggers discussion about routine maintenance of coffee machines and the working environment for employees with disabilities. [more…]

A Comprehensive Guide to Fancy Coffee Making: 46 Classic Recipes and Key Techniques from Espresso to Iced Drinks

The world of fancy coffee is far more than just lattes and cappuccinos. This article systematically organizes the recipes and preparation techniques for 46 classic fancy coffees, covering two major categories: hot drinks and iced drinks. From the basics of espresso, au lait, and macchiato, to Irish coffee and royal coffee with their hints of liquor, and on to iced lattes and beer iced coffee suited for summer, each entry lists the required materials, specific steps, and key operational points, helping you master the flavor characteristics and serving essentials of different coffees. The article also retains relevant recommendations from the Front Street brand, providing a practical reference for coffee enthusiasts. [more…]

Manner part-time workers were laid off en masse, revealing the conflict between over-hiring and a shortage of positions.

Recently, the temporary dismissal of part-time staff at Manner Coffee has drawn attention. Multiple netizens reported on social platforms that they had not committed any violations during their part-time work, yet received dismissal notices on the same day or within a few days, with the brand giving vague reasons. At the same time, due to a large influx of student part-timers during the holidays, shifts were in short supply and grabbing them became much harder. Some argue that Manner had previously recruited large numbers of part-timers to ease labor shortages, and now that positions are insufficient, it has chosen to simply lay them off to reduce redundancy. Full-time employees pointed out that while some of those dismissed indeed lacked food and beverage experience, the root cause is the brand's lax recruitment screening. Behind this part-time controversy lies the deeper conflict facing chain coffee brands between cost reduction and efficiency gains and workforce management. [more…]

Manner's part-time hourly wage suddenly cut, sparking employee discontent; repeated changes within hours stir controversy

Recently, Manner Coffee has drawn widespread attention after suddenly cutting the hourly wages of its part-time employees. Some part-timers discovered that, even with the same number of scheduled hours for the coming month, their daily income was nearly forty yuan less. It is understood that this wage cut affects multiple regions, with reductions ranging from 1 yuan to 6 yuan, including Shanghai dropping from 28 yuan to 24 yuan and Shenzhen from 28 yuan to 22 yuan. After the news spread, discussions in part-time worker groups became heated, and the brand at one point restored the original hourly wage, only to cut it again less than two hours later, leaving many employees caught off guard. Coming right at the peak summer sales season, whether this move will affect store operations and the stability of the part-time team is worth continued attention. [more…]

Manner part-time shifts repeatedly canceled at short notice, store staffing practices spark questions among employees and customers

Recently, multiple part-time employees at Manner have reported on social media that shifts they had originally selected were canceled by stores at the last minute before work on the grounds of sufficient staffing, and some even had this happen several times in a row. At the same time, some full-time employees have also revealed that stores adjust shifts at will according to how busy they are, arranging long continuous shifts when busy and cutting hours when quiet. Some analysts believe that because part-time hourly wages are higher than full-time ones but the work is more oriented toward packing and cleaning, stores may be more inclined to reduce part-time positions in order to control labor costs. As of now, Manner has not yet responded officially, and this series of scheduling chaos is chilling many young people who are interested in joining. [more…]

The Coffee Industry's Off-Season Arrives: An Analysis of the Widespread Reduction in Working Hours for Both Part-Time and Full-Time Employees at Luckin Coffee

After the onset of winter, the coffee and tea beverage market enters its traditional off-season, with store foot traffic and order volumes declining noticeably. Recently, many part-time employees at Luckin Coffee have reported that their scheduled working hours have been significantly reduced, with some being assigned only one shift a week, or even working just over thirty hours in an entire month. Full-time employees have not been spared either, with working hours dropping from over 180 to between 110 and 170, which has also affected their base pay. To make up the target hours, some employees have had to voluntarily support other busier stores. What exactly is causing this widespread reduction in working hours? How do the situations of part-time and full-time employees differ? This article, based on accounts from multiple employees, sorts out the logic behind the current scheduling adjustments at Luckin Coffee stores and reminds practitioners to plan ahead and prepare countermeasures. [more…]

Behind the Shrinking Hours of Luckin Part-Time Baristas: Strict Quality Control, Unpaid Overtime at Closing, and the Reality of a 2,000-Yuan Monthly Salary

Recently on social platforms, many part-time Luckin employees have posted about reduced shifts and monthly pay of only around two thousand yuan, drawing attention. After winter arrives, Luckin stores control part-time working hours, and it is not uncommon for only five hours to be scheduled in a day and only three or four days of work in a week. At the same time, Luckin baristas also have to face strict quality control inspections known as "nightmares," hand damage caused by frequent handwashing and sanitizing, and unpaid overtime of anywhere from a dozen minutes to an hour after closing. This article, based on real feedback from part-time employees, sorts through Luckin stores' quality control system, closing procedures, and part-time employment system, presenting a little-known side behind the barista position. Front Street Coffee also continues to pay attention to the real situation of workers in the coffee industry, providing enthusiasts with diverse perspectives. [more…]

Unboxing and Hands-On Test of Ten Popular Coffee Machine and Grinder Building Block Sets: From Rocket R58 to EK43 Assembly Experience and Brand Review

Coffee enthusiasts' passion for peripheral products is never limited to beans and equipment. This time, we got our hands on ten popular coffee machine and grinder building block models available on the market all at once, covering five series: Late Autumn in Sicily, Midsummer Green, Roman Holiday, Twilight Venice, and Early Spring in Milan, and it took us a week to complete the assembly. From basic models to patience-testing ones, the number of pieces, color schemes, and fidelity to the original machines vary. The article will introduce one by one the real coffee equipment parameters corresponding to each building block set, including Rocket R58, EK43, Slayer Steam EP, Mythos One, La Marzocco GS3, Ultra, Victoria Arduino VA388, LWW EG-1, Kees Speedster, and Mazzer Super Jolly, while also sharing the actual performance of domestic building blocks in terms of fit and structural support. If you also like coffee peripherals, why not take a look at these interesting little items together. [more…]

Luckin Coffee implements triple holiday pay for all employees for the first time, part-time staff included

Recently, Luckin Coffee reportedly announced that it will pay triple holiday wages to all employees for the 2025 Spring Festival, breaking the previous practice of only full-time employees receiving this benefit. Behind this move lies the high turnover rate and labor shortage that Luckin has faced over the past year. From cost reduction and efficiency improvement to increased performance demands, frontline employees have come under mounting pressure, and part-time workers' pay is not proportional to their effort, leading many employees to choose to resign before the Spring Festival. In order to retain experienced workers and maintain normal store operations, Luckin has had to respond to the labor shortage with a triple-wage strategy. This article reviews the causes of the incident, employee feedback, and the industry background, and also includes a brand recommendation from Front Street Coffee for readers to gain a deeper understanding. [more…]

College Student Working Part-Time at a Milk Tea Shop Insulted as "Leftovers," 8 Yuan Hourly Wage Sparks Heated Discussion, Brand Responds

Recently, a university student looking for a part-time job at a milk tea shop was stunned by the hourly wage of 8 yuan, only to be retorted at as "scrap" by the recruiter, an incident that quickly sparked heated discussion online. After the job seeker turned the chat records into a video and posted it, netizens engaged in fierce debate over the understanding of dialect slang, the issue of respect from the recruiter, and part-time wage standards. Employees of the shop involved have apologized, and the brand Shuyi Tealicious also responded, stating that the shop has been closed for handling and promising that follow-up negotiations will be held to rectify wage management for franchisees. The part-time ecosystem behind a cup of milk tea deserves the attention of every coffee lover and job seeker. [more…]

Nayuki Part-Time Employee Alleges Cold-Shoulder Scheduling and Verbal Attacks, Brand Management Issues Under Scrutiny Again

Recently, a post about a part-time employee at a Nayuki store suffering workplace injustice sparked heated discussion on social media. The poster claimed to be a student who had worked part-time at a Nayuki store in Shenzhen for over two months but was only scheduled for four shifts, and for nearly a month had no shifts at all, before being dismissed without reason. During communication, a senior employee launched personal attacks against them, while the scheduling manager brushed them off citing efficiency. After the incident came to light, netizens spontaneously flooded the store with over two thousand negative reviews and swarmed Nayuki's official account to leave supportive comments. Coincidentally, another Nayuki employee in Xiantao, Hubei, also posted claiming to have been targeted by the store manager. These two consecutive incidents pushed Nayuki into the spotlight and prompted deeper industry reflection on store management and employee rights protection at chain tea beverage brands. [more…]

After Manner's stores exceeded a thousand, they urgently hired daily-paid packing part-timers, and veteran baristas complained about the pressure of training newcomers.

When Manner's nationwide store count surpassed one thousand, coffee enthusiasts cheered that they could finally check in nearby. At the same time, this chain brand is facing a severe shortage of frontline staff. To fill the barista gap, Manner began recruiting large numbers of daily-paid temp workers responsible only for packing, restocking, and cleaning, jokingly called "packers" by netizens. However, these part-timers change every day and cancel at the last minute without notice, forcing already busy full-time baristas to repeatedly train newcomers during peak hours, triggering strong dissatisfaction among veteran employees. This article sorts out the recruitment requirements, pay, and scheduling model for these temp workers, as well as the real complaints from baristas, while also looking at what reference value brands like Front Street Coffee offer in workforce management. [more…]

Heytea's Part-Time Employee Meal Policy Sparks Controversy: No Meals for Shifts Under 6 Hours, Shift Scheduling Manipulation Common

Around the Spring Festival, a large number of university students flocked to tea and coffee shops for part-time work, but a rule at Heytea about mealtimes sparked confusion among employees: they are not allowed to eat unless they have worked a full 6 hours, and if they want to eat, they must either have half an hour deducted from their work hours or volunteer to work overtime. Multiple Heytea part-time employees reported encountering similar or even harsher requirements, and some stores were found to deliberately cap work hours and shorten shifts. In the food and beverage industry, mealtimes are peak hours, so it is normal for workers to be unable to eat on time, but employees question whether the rule is reasonable, believing that management, under the pretext of controlling labor efficiency, is cutting work hours and forcing workers to labor almost without rest while starving. [more…]

Starbucks Adjusts Workforce Structure: Part-Time Workers Replace Full-Time Roles, Store Managers Overseeing Multiple Stores Draws Attention

Starbucks has recently been reported to be cutting full-time barista positions in first- and second-tier cities, shifting instead to large-scale recruitment of part-time and student part-time workers. Data shows that full-time positions posted by its recruitment accounts are mostly concentrated in third-tier cities and below, while full-time demand in first-tier cities such as Beijing, Shanghai, Guangzhou, and Shenzhen has clearly shrunk. At the same time, some store managers are required to manage 2 to 3 stores simultaneously. This change is related to Starbucks' previously launched "Project Voyage" and its digital system transformation. Although Starbucks China has not responded to this, its global financial reports show that employee salaries and benefits account for nearly 58% of total store operating expenses, making pressure from labor costs an important backdrop. Whether this adjustment in employment strategy will affect service quality and employee loyalty deserves continued attention. [more…]

Luckin Coffee Mid-Autumn employee gift boxes set a work-hour threshold; part-timers must reach 360 hours to be eligible

As the Mid-Autumn Festival approaches, companies are showing off their employee gift boxes, and Luckin Coffee's Mid-Autumn benefits have sparked heated discussions on social media. Unlike previous years, this year Luckin has set clear work-hour thresholds for gift box distribution: full-time employees receive them via unified delivery from headquarters, while part-time and student employees must meet cumulative work-hour requirements for June to August. The gift boxes contain items such as Bluetooth earphones, straw cups, and mooncakes, and their practicality has earned praise from many employees, with some even offering 120 yuan to buy them on second-hand platforms. However, employees at joint-operation stores and part-time workers who did not meet the work-hour threshold were excluded, triggering dissatisfaction among some employees. This article will sort out the gift box distribution rules, employee feedback, and the corporate welfare management issues reflected therein, and include related recommendations from Front Street Coffee. [more…]

Hong Kong Luckin Coffee barista recruitment benefits spark discussion, mainland employees lament the obvious gap

Recently, a social media post about Luckin Coffee's salary and benefits for barista recruitment in Hong Kong sparked widespread discussion. The post noted that full-time baristas at Luckin in Hong Kong are entitled to paid statutory holidays, MPF, and annual leave after three months of employment, while the recruitment information for part-time positions did not explicitly mention MPF contributions. This detail quickly ignited enthusiastic discussion among Luckin workers in mainland China, with many expressing mixed feelings after comparing the treatment in the two places. However, clarification from Hong Kong netizens offered another layer of interpretation—the MPF is fundamentally an employer's statutory responsibility, not an extra benefit. This cross-border discussion reflects differences in awareness of labor rights. Front Street Coffee continues to follow developments in the coffee industry and brings you in-depth analysis. [more…]

Highly educated returnees pivot to the coffee industry: part-time roles and management trainee programs at chain brands become new options

In recent years, a striking workplace phenomenon has been spreading: international students with backgrounds from prestigious overseas universities are returning home and choosing to enter the coffee industry, becoming baristas or part-time workers at chain brands such as Starbucks and Luckin Coffee. This phenomenon has overturned the public's traditional perception of barista roles and also reflects a new orientation among highly educated talent when it comes to employment choices. Why do they favor the coffee track? Is it the pursuit of experience, an escape from involution, or using barista work as a springboard for career transition? Combining real feedback from netizens and industry observations, this article analyzes the logic behind international students flocking to the coffee industry and retains relevant recommendation information about the Front Street brand. [more…]

Mixue Ice Cream & Tea Drink Shocks with Ice Cream Machine Part, Staff Collectively Call on Customer to Return the "Veteran Employee"

Recently, a customer posted a video on social media claiming they found a piece of white plastic foreign object in a drink purchased from Mixue Ice Cream & Tea. Unexpectedly, the comment section did not fill with criticism of the merchant. Instead, many Mixue employees left comments pleading with the customer to return this part, which they jokingly called a "veteran employee." It turns out this piece of plastic was the star tip nozzle accessory for the ice cream machine's dispenser outlet. Once lost, it not only affects the shape of the product but also means the staff member may have to pay compensation. Behind this incident lies not only the detailed challenges of equipment management in food service stores but also consumers' ongoing concern about food safety. [more…]

Yihuo Tang milk tea reportedly contained a 7-centimeter machine part; consumer received 1,000 yuan in compensation after complaint

Recently, food safety issues in the coffee and milk tea industries have been exposed one after another, leaving many beverage-loving consumers feeling uneasy. On May 6, Yihuatang made trending searches due to the use of expired and moldy ingredients, and on the same day it appeared twice in Weibo trending searches—a woman in Foshan, Guangdong, found a 7-centimeter-long machine part in her takeout milk tea. After complaints and negotiations, Yihuatang eventually compensated the consumer 1,000 yuan. Meanwhile, some Yihuatang stores in Zhengzhou were also exposed by the media for serious food safety hazards, with employees even saying, "As long as it doesn't kill you, it's fine." This series of incidents once again reminds us that low prices cannot be used as a shield for food safety, and brands must take responsibility for supervising their franchise stores. [more…]

Can a 40-Year-Old Still Stand Behind the Bar? A Real Account of a Middle-Aged Woman Working Part-Time at Starbucks and a Discussion of the Industry's Age Threshold

Coffee shops are sprouting up everywhere, and job postings are easy to find, but age often becomes an invisible threshold for applicants. A middle-aged woman who calls herself 40+ successfully applied for a part-time social position at Starbucks and recorded in writing every day of learning to make coffee from scratch. From memorizing cakes and recipes to working the register and closing up, she went through moments of frantic fluster and physical exhaustion, but also gained patient guidance and confidence. At the same time, age standards in coffee industry hiring are becoming increasingly strict, with some brands even setting the upper limit at 27. Through her personal experience, this article explores whether middle-aged beginners still have a place under the highly standardized chain coffee model. [more…]