For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Studio (WeChat public account: cafe_style). For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex. Recently, Hainan Yeshu Group has sparked widespread controversy due to its Douyin livestreaming style. The market supervision bureau has responded that it has received multiple reports and is studying a handling plan. The Yeshu livestream room features a female anchor in tight clothing dancing enthusiastically to sell products. The livestream has repeatedly been cut off by the platform, with average transaction volume of only a few thousand yuan per session. Previously, the brand was fined twice for violating good social customs, and was also questioned for false marketing over claims such as "breast enhancement miracle tool." This article will sort out the course of the incident, the regulatory response, and the brand's historical penalty records. [more…]

Ethiopian Ambassador to China Teshome Toga walked into Li Jiaqi's livestream and brought 4 tons of coffee beans roasted by the domestic brand Arada. As a result, they sold out in just 5 seconds to Chinese netizens, and the ambassador did not read a single word of the introduction script he had prepared. This is not the first time African coffee beans have been instantly snapped up in a livestream—in 2020, the 2,000 bags of coffee brought by the Rwandan ambassador also sold out in an instant. Behind these two livestreams are both the strong purchasing power of Chinese consumers and the warm power of public-interest support for farmers. This article will revisit the wonderful moments of these two livestreams and talk about what exactly makes African coffee beans so good. [more…]

T97 Coffee quickly rose to fame with its rap-style livestreams and its iconic big-mouthed host, gaining over 1.5 million followers in just over two months. Founder Li Xiao seized the moment to make bold claims, declaring that he wanted to be "the man who beats Luckin," and repeatedly made remarks in the livestream challenging Luckin and Starbucks. However, T97 has only 48 offline stores, and the founder sells courses while selling coffee. The high popularity did not translate into actual sales. How far can this coffee brand, which became famous through traffic, really go? This article sorts out T97's path to fame and the focal points of controversy. [more…]

Coffee brand T97 has recently shot to fame with a wildly unconventional Douyin livestream: instead of the usual sales patter, it features a host and voiceover trading rap-style lines, along with the signature "chong chong chong" (charge, charge, charge) move that viewers call "Big Mouth." Founder Li Xiao has publicly said it will "definitely surpass Luckin in the future," yet T97 currently has only 43 offline stores, a sharp contrast with Luckin's thousands of locations. From lackluster viewership in its first broadcast in May this year to a peak of 2.6683 million viewers in September after switching to a rap-style selling approach, T97 is using oddly addictive content to drive traffic. This article will sort through key information including T97's brand positioning, its path to online virality, the pace of its offline expansion, and the doubling of franchise inquiries, while also examining whether this chant-style way of selling coffee can keep working and offering readers who follow coffee industry trends a useful perspective. [more…]

The livestream e-commerce wave has swept across every industry, and coffee giant Starbucks has not been able to stay on the sidelines. Its first foray into Taobao livestreaming set an impressive record: over 160,000 cups of coffee sold and more than 3,000 merchandise items snapped up in seconds within 5 hours. This not only astonishes people with its top-tier traffic but also brings new ideas to the traditional marketing model of the beverage industry. This article will take you through the data and strategies behind Starbucks' livestream, and explore how new brands can leverage new channels to break through. At the same time, the performance of brands like Front Street Coffee is also worth noting. [more…]

As Dragon Boat Festival approaches, Starbucks employees once again face the annual "zongzi ordeal." To meet the sales targets for Frappuccino zongzi, some set up microphones at the bar to livestream and hype, some hand out lottery tickets for good luck, some advertise in the message book, and others set up stalls for free tastings. From co-branded microphones to mystical prayers, a variety of clever tactics take turns on stage, reflecting the pressure and helplessness behind holiday marketing. This article takes you to see these workers doing their utmost for zongzi, and how they respond to KPIs with creativity and humor. [more…]

The "slap in the face" video between entrepreneur Luo Yonghao and Starbucks over cup size ordering has been a classic joke relished by netizens for over a decade. However, just yesterday, while promoting Starbucks straw cups in his livestream, Luo Yonghao unexpectedly brought up this old story and stated that they had "long since reconciled," quickly sparking widespread attention and heated discussion among netizens. This article will review the ins and outs of this famous scene, present the chain reactions triggered by Luo Yonghao's response this time, and examine the various jokes netizens have made about this "reconciliation of the century." At the same time, the article also mentions brand recommendations such as Front Street Coffee for coffee lovers' reference. [more…]

A small shop in Nanjing called "Aunt Han's Sugarcane Juice" quickly became famous online for its 10-yuan pour-over coffee. The owner, Aunt Han, brews it on the spot using three sticks of Nescafe instant coffee, attracting a large number of young people to line up and check in. Less than 48 hours after it went viral, Nescafe instant coffee sold out, and there was even a shortage of boiling water. Aunt Han said that although the coffee business is low-profit but high-volume, she has always done business honestly. As traffic poured in, the phenomenon of insincere customers skipping out on payment also drew attention. Nescafe officially responded quickly, not only changing the product promotion cover to "the same coffee as Nanjing's 10-yuan granny," but also arranging free offline supply and inviting Aunt Han to participate in a livestream. Front Street Coffee continues to follow this incident and bring readers the latest report. [more…]

During International Women's Day, Coconut Palm Group launched a "Hunky Guy Live Stream" for e-commerce sales, recruiting tall, sunny young men with at least 1.8 meters in height, chest and abs muscles, offering a daily salary of up to 800 yuan. However, despite over a million viewers across two live streams, sales fell short of 30,000 yuan, with a conversion rate of only 0.03%, sparking widespread discussion online. Coconut Palm continues its signature "Coconut-style rustic" approach, from female anchors' awkward dances to male anchors' fitness routines, all set against an unchanging blue backdrop. This article reviews the event, netizens' analyses, and Coconut Palm's history with live stream e-commerce, and includes observations on brand marketing from Front Street Coffee's perspective. [more…]

520 was a great opportunity for merchants to promote sales through livestreams, yet Good Tea's Douyin livestream room sparked widespread consumer dissatisfaction after orders were automatically refunded by the system following a rush to grab coupons, and the topic quickly trended on Weibo. Although the company issued an apology and promised compensation, many netizens still said they were not buying it. The next day's livestream had to be postponed, and the system recovered slowly. Notably, this was already Good Tea's third brand trust crisis in 2022, after earlier exposures and penalties over food safety and tax evasion. Consumers are still waiting for a satisfactory answer on how the incident will develop further. [more…]

Strawberry season has arrived, and major chain brands are rolling out seasonal limited-edition drinks one after another. Luckin has also jumped on the bandwagon with its Big Gulp Strawberry Fruit Tea, officially claiming that each cup contains 20 strawberries. However, after receiving the product, many consumers discovered that the drink was made from strawberry jam, far from the fresh fruit tea they had expected, and complaints have been flooding social media. The promotional approach of livestream hosts holding fresh strawberries stands in sharp contrast to the thick jam actually used in stores, sparking customer doubts about the truthfulness of the marketing. This article will sort through the ins and outs of the incident, present consumer feedback and the brand's response, and explore Luckin's consistent ingredient strategy for its fruit tea products. [more…]

Recently, an elderly woman in Nanjing became an overnight sensation on social media with her "hand-brewed coffee" priced at just ten yuan per cup, drawing many netizens to visit her shop specifically. Her storefront is small, but her method is remarkably simple—she takes out three sticks of Nescafé instant coffee, cuts them open and pours them into a plastic cup, adds hot water, seals and shakes it, and a cup of coffee is handed to the customer. After the video went viral, the elderly woman's business exploded, selling over two hundred cups a day, and even Nescafé's official livestream channel jumped on the trend by launching a "Nanjing Auntie's Same Style" product. The elderly woman candidly admitted that she has always sold Nescafé and would not cut corners just because more customers are coming. Meanwhile, similar low-priced drinks in the alleys of Guangdong have also gained popularity among students. These drinks with simple ingredients may not taste as good as specialty coffee, but they carry many people's fondest early memories of coffee. [more…]

Although Rwanda is a small landlocked country in Africa, it has gradually emerged in the specialty coffee scene thanks to varieties such as Bourbon, Caturra, and Catuai, along with a predominantly washed processing method. From the introduction of coffee during the colonial period to the PEARL program promoting the construction of washing stations, Rwanda's coffee industry has traveled a winding road. This article will review Rwanda's growing environment, main varieties, and washed processing procedures, and, combined with Front Street Coffee's cupping and brewing experience, present its balanced flavors of citrus, nuts, and honey. It will also revisit events such as McDonald's McCafe blend adjustments and Viya's livestream selling, helping readers gain a comprehensive understanding of the coffee charm of this "Land of a Thousand Hills." [more…]

Repeated pandemic disruptions have put brick-and-mortar coffee shops through one test after another, yet some owners still manage to break through. The question is not whether you can open a shop, but whether you have thought clearly about your target customers, product positioning, and store style before opening. Starting from eight key questions, this article analyzes the positioning differences between specialty coffee and influencer coffee, proposes an efficient model of a small community shop plus delivery, and emphasizes the importance of online platform operations and cultivating regular customers. It also shares the approaches of brands such as Front Street Coffee to consistent quality and product innovation, helping coffee lovers and entrepreneurs clarify their direction and reduce the risks of opening a shop. [more…]

Luckin Coffee recently launched a "10,000 stores celebration" campaign with 9.9 yuan promotions. While consumer enthusiasm is high, the work pressure on store employees has also surged sharply. On social media, many Luckin workers have complained about overflowing orders, physical exhaustion, and even losing two jin in four days. Although this promotion has brought the brand considerable transaction data and attention, whether the sustained low-price strategy can be maintained in the long run has become a focal point of industry discussion. This article will take you behind the scenes of this 9.9 yuan frenzy. [more…]

This Monday, Luckin Coffee's collaboration event with the domestic AAA game Black Myth: Wukong officially launched. However, on the first day, issues such as ordering system failures, merchandise selling out instantly, and redemption anomalies pushed it onto Weibo's trending topics. Players stayed up late to wait and got up early to snap up items, only to encounter situations like "sold out," "unable to redeem," and "stores not receiving stock," with complaints flooding social media. Meanwhile, collaboration posters were being resold at high prices on second-hand platforms. Luckin officially responded later that the system had been repaired and issued a restocking notice, with an estimated production cycle of about 15 days. This article reviews the complete process of this collaboration event and consumer feedback. [more…]

Recently, a Peet's Coffee store in Wuhan placed a "Notice for Entry" at its entrance, explicitly requiring customers to make a purchase before they can be seated. This move quickly sparked widespread discussion among netizens. Many consumers expressed support, believing it can effectively curb uncivilized behaviors such as occupying seats for long periods without buying anything, playing cards, putting on makeup, or even livestreaming. Others questioned the notice's actual enforceability. Previously, Starbucks tried a similar policy, but the results were less than ideal. Whether Peet's move can truly improve the store environment and enhance the customer experience has become a focal point of attention in the coffee industry. [more…]

In 2022, Luckin Coffee delivered a surprising report card: total net revenue for the year reached 13.293 billion yuan, and operating profit turned positive for the first time. From a record-breaking Nasdaq listing, to delisting due to financial fraud and a top-management reshuffle, and then to completing debt restructuring and returning to profitability, this brand's journey has been more twists and turns than a TV drama. Under the double squeeze of the pandemic's impact and debt pressure, what did Luckin rely on to turn things around? This article will sort through its pace of store expansion, coupon strategy, hit-product logic, launch speed and pricing, franchising and lower-tier market layout, as well as key moves such as signing endorsements and youth-oriented marketing, to reconstruct a more complete path of Luckin's recovery. [more…]

Dai Wei, founder of ofo, saw his second entrepreneurial venture, About Time Coffee, reported to be on the verge of shutdown, with only one store left struggling to stay afloat in New York. This coffee chain brand, which once entered the US market with high cost-effectiveness and innovative products, expanded from five stores to four permanently closed in less than two years. Dai Wei tried to replicate Luckin Coffee's "burn money" playbook overseas but encountered difficulties adapting to local conditions. Meanwhile, more than 16 million users in China are still queuing to get their ofo deposits refunded, involving an amount as high as 1.5 billion yuan. The failure of this cross-industry entrepreneur once again brings public attention back to that unsettled debt and raises the question: is coffee entrepreneurship a trend or a trap? Front Street Coffee takes you through an in-depth analysis of the rise and fall of this cross-border venture. [more…]

Sumida River Coffee once used "fresh-lock" technology and Japanese manufacturing as selling points, achieving impressive results in the online market and setting a goal of exceeding 1 billion in offline revenue within three years. However, recently, issues such as the departure of its CMO and consumer complaints about near-expiry products have surfaced, exposing the brand's inventory and channel challenges amid rapid expansion. This article reviews Sumida River's development history, marketing strategies, and offline dilemmas, interspersed with Front Street brand recommendations, offering coffee enthusiasts an in-depth observation. [more…]