Starbucks teamed up with Peanuts to launch Snoopy limited-edition drinks, and the Cocoa Latte and Cocoa Frappuccino attracted many fans eager to try them as soon as they hit the market. However, the chocolate Snoopy peeking out from the whipped cream in the official promotional image is actually handed to customers in separate packaging when they pick up their order, requiring them to place the decoration themselves. This approach to serving has sparked heated discussion on social media, with some complaining that the actual product does not match the promotional image, while others believe that placing it in advance would make it more likely to sink and melt. Store employees, meanwhile, said that according to brand serving standards, the chocolate must be delivered separately and unopened. With tastes so hard to please, the decoration of a single drink has unexpectedly become a flashpoint for complaints and negative reviews. [more…]

Starbucks and the classic Peanuts character Snoopy launched their first co-branded campaign in mainland China, originally scheduled to go live on March 25, but it was suddenly moved up to March 21, leaving many stores unable to receive the limited-edition cup sleeves and takeout bags in time. Consumers who bought the co-branded drinks could not get the Snoopy packaging they had expected and voiced their disappointment and dissatisfaction. Starbucks employees explained that the materials were unevenly distributed, and some staff even hand-drew Snoopy designs as a makeshift fix. This co-branding campaign exposed the brand's chaos in event coordination and material allocation, and also sparked discussions about ensuring a proper co-branded experience. [more…]

Starbucks has launched a dream collaboration with the classic comic strip Peanuts, unveiling a Snoopy-themed merchandise collection in Japan under the theme "HAPPINESS IS CONNECTING TOGETHER." The collaboration features a total of 23 items, released in two waves on September 28 and October 5, spanning categories such as thermos bottles, tumblers, mugs, T-shirts, baseball caps, tote bags, blankets, and gift cards, with prices ranging from 2,550 to 4,900 yen. The most anticipated item is a Snoopy plush wearing a Starbucks apron, available in both keychain and figurine versions, which goes on sale only on October 5. This collaboration not only pays tribute to the timeless, multi-generational appeal of Peanuts but also echoes Starbucks' "third place" philosophy of happiness. [more…]

At the start of the new year, Starbucks announced a collaboration with Shanghai Animation Film Studio's classic animation "Havoc in Heaven," launching peach-flavored coffee drinks inspired by the "Peach Banquet." This news evoked childhood memories for many netizens, but some consumers were not impressed with the collaboration—because based on the available information, the campaign seemed to offer only limited-edition drinks, lacking themed packaging and merchandise. Compared to other brands that frequently release collaborative cup sleeves, tote bags, and other items, Starbucks' sincerity in this collaboration has been questioned, with some netizens pointing out that the limited-edition drinks are actually a hidden menu item that can be enjoyed in advance through customization services. Whether this collaboration can meet the expectations of "Havoc in Heaven" fans remains to be seen. [more…]