Last summer, Luckin made refreshing lemon tea a permanent menu item, and earlier this year it upgraded the recipe, adding quick-frozen lemon halves and lemon pulp to enrich the texture. However, the 2.0 version of the lemon tea did not win unanimous praise from consumers and staff, and the problem lay with that conspicuous piece of quick-frozen lemon. Recently there has been news that Luckin may be trying to replace the quick-frozen lemon with a fresh fruit slicer, which has sparked widespread discussion among store employees. Some worry that they will have to arrive early to wash fruit and still spend a lot of time cleaning the machine after closing, bluntly saying they "want to run away"; others think a full rollout is unlikely. Front Street Coffee continues to follow developments in the coffee and tea beverage industry, and this article will sort out the ins and outs of the incident. [more…]

Luckin Coffee recently launched region-exclusive new products in Shenzhen and Chengdu respectively. In Shenzhen, these include "Daily Fresh Lemon Tea," "Large Fruit Grape Fresh Lemon Tea," and "Fragrant Lemon Jasmine Americano," while Chengdu introduced "Snow Cheese Berry Berry." Unlike the previous use of freeze-dried fruit pieces, these new products incorporate fresh fruit handled on-site at the stores. The three lemon drinks in Shenzhen include lemon slices cut fresh the same day, and the Chengdu new product adds washed fresh strawberries. This change has raised consumer questions about whether stores are equipped for fresh cutting, and subsequently, Luckin employees in both locations posted photos of the delivered fruit and newly equipped fruit slicers as proof. However, employees in non-limited regions generally avoided commenting on this, and online reviews showed polarized opinions. [more…]