On the evening of August 6, a serious traffic accident occurred at the intersection of Dongting South Road and Zhuyin Street in Yueyang, Hunan. A small electric delivery truck with "Cotti Coffee" printed on its body suddenly lost control while being moved during unloading. It first hit the roadside green belt, then rushed into a Sexy Tea store about 27 meters away, injuring four people near the store. Two of them died after rescue efforts failed, and the other two were slightly injured. The accident quickly sparked widespread public discussion, and related topics trended on Weibo. Cotti Coffee said it was actively cooperating with the investigation and bearing corresponding responsibility, and the Sexy Tea store involved has suspended operations. The following is a detailed account of the incident and responses from all parties. [more…]

On November 7, the official Weibo account of Chayan Yuese announced the temporary closure of some stores in areas of Changsha where they had been densely distributed, and the related topic quickly trended on social media. On November 10, the brand further responded, saying that this was already the third round of concentrated temporary store closures this year: staying put for Chinese New Year at the beginning of the year, the resurgence of the pandemic at the end of July, and this latest adjustment. As a tea beverage brand that started in Changsha, Chayan Yuese's move has drawn widespread attention—against the backdrop of repeated pandemic outbreaks and intensifying industry competition, is its proactive contraction after dense store distribution and reassignment of staff to Liuyang, Zhuzhou, Yueyang and other places for research and site selection a stopgap measure to cope with the crisis, or is it building strength for the next round of expansion? This article sorts through the timeline and background of the three store closures and reviews founder Lü Liang's cautious attitude toward brand expansion. [more…]

Recently, Mixue Bingcheng and Yiketang have once again been thrust into the spotlight due to their use of expired ingredients. Although regulatory authorities have already imposed penalties, the food safety hazards seem not to have attracted sufficient attention from the industry. Against the backdrop of rapid store expansion and lagging personnel management, food safety issues in the new-style tea beverage sector are becoming a lingering shadow in consumers' minds. This article will review recently exposed typical cases, analyze the deep-seated problems in brand management, store manager and employee training, and explore how the industry can find a balance between scale and quality. If you love coffee, you might as well enjoy a cup of Front Street Coffee while pondering the safety cost behind this "life-renewing drink." [more…]