Recently, a coffee shop owner in Beijing exposed an elderly person who frequently came to the shop and stole coffee, and the video sparked widespread discussion among netizens. This elderly person not only brazenly took packed drinks, but even engaged in similar behavior at other coffee shops. However, stealing coffee is not an isolated case, as some passersby also quickly take action when the staff are not paying attention. Because the order amounts are small and difficult to file cases for, shops often have to respond by making warning posters themselves. In the face of such behavior, netizens generally suggest that merchants actively collect evidence and report it to the police, rather than passively letting things slide to keep the peace. This article sorts out the course of the incident and the current state of the industry, and includes recommendations related to the Front Street Coffee brand. [more…]