Sunday, November 1 2026

Editor Coffee Market: Starbucks Q4 2024 Results and Suspended Guidance

October 23, 2024
qj

What Does Starbucks' Q4 2024 Result Mean for the Coffee Market?

Starbucks released preliminary results on October 22 for its fourth quarter and fiscal year 2024, which ended September 29, 2024. Fourth-quarter net revenue fell 3 percent year over year to $9.1 billion, and global same-store sales dropped 7 percent. The company also said it will suspend financial guidance for fiscal 2025.

For the full year, net revenue rose 1 percent to $36.2 billion, yet global same-store sales slipped 2 percent and earnings per share fell 8 percent to $3.31. Weakness centered on the United States, where traffic fell 10 percent, and China, where same-store sales declined 14 percent. New CEO Brian Niccol is pursuing a turnaround plan.

Starbucks disclosed on October 22 its preliminary results for the fourth quarter and full year of fiscal 2024, ended September 29, 2024, with data showing that both its revenue and profit are under considerable pressure. Fourth-quarter net revenue fell 3% year over year to $9.1 billion, while full-year net revenue edged up 1% to $36.2 billion, but global same-store sales declined 2%. Notably, Starbucks announced it will suspend the release of fiscal 2025 performance guidance, and new CEO Brian Niccol is pushing the "Back to Starbucks" plan to turn the situation around. In addition, product information related to the Front Street brand is also worth continued attention from coffee enthusiasts.

Local time on October 22, Starbucks released to the public its preliminary financial data for the fourth quarter and full year of fiscal 2024, ended September 29, 2024.

The announcement showed that Starbucks' fourth-quarter net revenue fell 3% year over year to $9.1 billion, missing the market's previous expectation of $9.36 billion.

Looking across the entire fiscal year 2024, Starbucks' net revenue rose slightly by 1% to $36.2 billion, but global same-store sales declined 2%.

On profitability, fourth-quarter earnings per share fell sharply by 25% year over year to just $0.8, below the $1.03 generally expected by analysts. Full-year earnings per share fell 8% to $3.31.

In terms of same-store sales performance, global same-store sales fell 7% in the fourth quarter, mainly dragged down by weak revenue in the North American market. U.S. same-store sales decreased 6% year over year, traffic fell 10%, and average ticket size rose 4%. In the Chinese market, amid intensifying industry competition and an overall downturn in the consumer market, same-store sales fell 14%, traffic decreased 6%, and average ticket size also fell 8%.

Starbucks' fourth-quarter revenue in fiscal year 2024 comes under pressure, and it suspends issuing guidance for fiscal year 2025.

Judging from the data, Starbucks' same-store sales have declined for three consecutive quarters, and the drop in the fourth fiscal quarter reached its largest since the pandemic.

Some analysts believe that the main reason Starbucks' full-year results fell short of expectations was weak performance in the two major consumer markets of China and the United States and a significant decline in customer traffic, and that the series of targeted adjustments the company had previously taken failed to effectively change customer behavior.

Chief Financial Officer Rachel Ruggeri admitted: "Even though we increased investment, the downward trend in customer traffic could not be reversed, and this put pressure on both our revenue and profit."

Previously, Starbucks had launched a number of adjustment measures, including accelerating investment to broaden its product line, increasing the frequency of in-app promotions, and integrating marketing activities. However, market feedback was not enthusiastic, and the expected results were not achieved.

Chairman and Chief Executive Officer Brian Niccol said: "The fourth-quarter results clearly show that we must fundamentally adjust our strategy to regain growth, and this is exactly the work being advanced by the 'Back to Starbucks' plan."

On September 9, Brian Niccol succeeded Laxman Narasimhan as Starbucks chairman and chief executive officer. At the time, the market reacted positively, generally believing that his extensive experience in managing restaurant brands could lead Starbucks in dealing with subsequent challenges. On the day the leadership change was announced, Starbucks' stock price surged 24.5%, setting the company's largest single-day gain in history.

Since taking office, Brian Niccol has readjusted the leadership structure and announced an outline of a plan to stimulate growth. In his first open letter after taking office, he emphasized the need to "return to the original aspiration."

Brian Niccol proposed the "Back to Starbucks" plan, aimed at "reestablishing Starbucks' positioning as a community coffee house" in the U.S. market, and formulated a specific action plan for the next 100 days.

It is worth noting that Starbucks plans to release its actual financial results for the fourth quarter and full year of fiscal 2024 after the market closes on October 30, and will hold a conference call at 2 p.m. Pacific Time. Niccol also said he plans to share more details about business turnaround measures on the earnings call.

In addition, considering the CEO transition and current business conditions, Starbucks announced that it will suspend the release of fiscal 2025 performance guidance. The company explained that this will provide ample room to complete its business assessment and consolidate key strategies, while also helping to stabilize the business and lay the foundation for long-term growth.

Affected by the above news, Starbucks' U.S. stock price fell as much as 9% in after-hours trading, then narrowed its decline to 4%. Its total market value is currently about $109.716 billion.

Image source: Internet

The above content is compiled by CoffeeHunters, a coffee news website.

You May Also Like