What Is Coffee Made Out Of, and How Are Drinks Checked?
A consumer said she found a red floating object, suspected to be bloody phlegm, in a Guming milk tea bought on July 21. Guming released store surveillance footage and said operations were compliant. Local market regulators then reported the beverage ingredients had complete licenses and certificates, storage was compliant, and staff health certificates were valid with no skin breakage or bleeding.
Because the customer could not provide the straw or the remaining drink, regulators could not determine the beverage contained the suspected object or that it was related to store processing. The case again put food safety in freshly made drinks in the spotlight. For anyone asking what is coffee made out of, the same ingredient, storage and handling checks apply to any freshly prepared beverage.
Recently, a consumer claimed to have found a red floating object, suspected to be bloody phlegm, in a Good-Me tea drink, sparking widespread attention. Good-Me promptly released surveillance footage in response, stating that store operations were compliant. After the local market regulatory authorities intervened in the investigation, they reported that the ingredients of the beverage involved had complete licenses and certificates, compliant storage, and the employees' health certificates were valid with no skin breakage or bleeding. Since the customer could not provide physical items such as the straw with the suspected foreign object or the remaining beverage, the regulatory authorities, in accordance with relevant regulations, could not determine that the beverage contained suspected bloody phlegm or that it was related to the processing and preparation at the store involved. The incident once again pushed food safety in freshly made beverages into the focus of public opinion.
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Recently, a consumer posted on social media that a red floating object appeared in a Good-Me milk tea they purchased, suspected to be "bloody phlegm."
According to the customer's description, on July 21 they bought 3 cups of milk tea at Good-Me and drank most of them. A child found a red floating object in one of the drinks, initially thought it was watermelon pulp, but after careful observation suspected it was mucus-like bloody phlegm. Because they work at a hospital, they asked a colleague in the laboratory department to examine it under a microscope, and the results showed a large number of red blood cells.
Out of concern for food safety, this customer posted the situation on social media, stating that they had called the police and filed a complaint with the 12315 platform, and the relevant departments subsequently intervened in the investigation. Food safety has always been one of the public's most concerning issues, and after the post was published, it quickly sparked discussion among netizens.
As public opinion continued to heat up, on July 25 Good-Me officially responded, saying that after learning of the matter, it immediately retrieved the surveillance video of the store involved and conducted a detailed inspection of the entire process of ingredient preparation, drink mixing, and serving of the beverage involved in the complaint. Upon verification, all employees at the store wore masks throughout the operation, served the drinks according to mixing standards, and there was no non-compliant operation nor any foreign object entering the drink.
Along with the response, a piece of surveillance footage was also released. From the footage, it can be clearly seen that the store employees did not engage in any non-compliant operations or other abnormal behavior while making the drink for the customer. After Good-Me released the surveillance footage, the netizen proactively deleted the previously posted complaint video and post.
This afternoon, the local market supervision administration issued a report stating that after receiving a complaint reported by a citizen through the 12315 platform, the relevant departments carried out on-site inspections, retrieved surveillance footage, and questioned relevant personnel in accordance with laws and regulations.
Upon on-site inspection, the beverage shop involved had complete licenses and certificates. The main ingredients of the beverage involved, "Passion Fruit Double Duet," were pearls, coconut jelly, passion fruit syrup, and green tangerine. The above four ingredients were distributed by the headquarters, with complete invoices and certificates, and no foreign objects or abnormal sensory properties were observed, and the storage conditions met the requirements. The water used for brewing was direct drinking water treated by water purification equipment. The processing area was clean and hygienic, meeting standards. All employees in the store held valid health certificates, and no skin breakage or bleeding was observed.
The original text of the situation report is as follows.

The market supervision administration stated that after multiple verifications, and because the customer could not provide physical items such as the plastic straw with the suspected "bloody phlegm" or the remaining beverage, further testing could not be conducted.
According to Article 24, Paragraph 1 of the State Administration for Market Regulation's "Interim Measures for the Handling of Complaints and Reports by Market Supervision Authorities," it cannot be determined that the beverage complained about by the customer contained suspected "bloody phlegm" or that it was related to the processing and preparation at the beverage shop involved.
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The above content is compiled by CoffeeHunters, a coffee news website.