Monday, September 21 2026

Manner's co-branded fragrance giveaway with Jo Malone sparks buying frenzy, mini-program crash exposes operational weaknesses

On the evening of November 12, Manner Coffee launched a new Caramel Cocoa series and announced a collaboration with high-end fragrance brand Jo Malone, where purchasing designated drinks would earn a complimentary perfume gift bag. The campaign triggered a frenzy of consumer purchasing as soon as it went live, causing the Manner mini-program to crash by the morning of the 13th, and chaos on delivery platforms with no one accepting orders and orders being forcibly canceled. Although the official system was announced as restored around 10 a.m., almost all stores had already run out of gifts. While this co-branded marketing campaign grabbed plenty of attention, it also exposed many shortcomings in Manner's system capacity, store staffing, and event planning. Many consumers described the experience as terrible and called on the brand to reduce hunger marketing. [more…]

Queuing in long lines on a cold winter morning just for a bottle of perfume? Manner's collaboration with Jo Malone sparks a buying frenzy in 7 cities.

On a cold, windy weekend morning—the kind of day meant for sleeping in until you wake up naturally—hundreds of people were already queuing for hundreds of meters outside Manner stores in several cities across China before dawn. Seven Gingerbread Man–themed stores in Shanghai, Shenzhen, Chengdu, Nanjing, Hangzhou, and elsewhere attracted a large crowd of young people to get up early and endure the cold by offering a 9ml Jo Malone perfume and a Christmas badge with the purchase of a new coffee. The queue at the Shanghai Xuhui Binjiang store was the most spectacular: some people got up at 6 a.m. and arrived at 7 a.m., and by the time the store opened at 9 a.m., the line had already reached number 300. What exactly is the magic of this collaboration that makes young people willing to wait two or three hours in the freezing 0°C wind? Let’s take a closer look. [more…]

Outdoor Facilities at Manner's Xuhui Riverside Store Are Moldy and Damaged, Raising Questions About Customer Experience and Brand Management

The Manner Xuhui Riverside store was once a trendy spot for photos thanks to its riverside views and exquisite decor, but recently customers have noticed that the sofa cushions in its second-floor outdoor area are severely moldy, the chair cushions are stained, the doors are damaged in several places, and the signage is rusted. From the gingerbread man-themed store it co-branded with Jo Malone last November to its now dilapidated facilities, a span of only three months, the store's environment has prompted consumers to question Manner's operational and management capabilities. Netizens believe the outdoor facilities lack routine maintenance, affecting the consumer experience and brand image, and are calling on the store to maintain basic cleanliness and keep facilities in proper working order. [more…]

Manner partners with British bone china brand Wedgwood, sparking discussion over how to get the co-branded mug.

Manner is teaming up for another collaboration, and this time the partner is no small name—Wedgwood, a British porcelain brand with over two hundred years of history. As soon as the news broke, social media exploded. Some people are looking forward to the image of sipping coffee from an exquisite bone china cup, while others are already worrying: how many cups of coffee will they have to drink to get this cup? Looking back at Manner's past collaborations, most of the merchandise required purchasing a limited-edition drink set to obtain, which left many consumers feeling troubled. Whether this collaboration with Wedgwood can change the rules has become the issue everyone cares about most. [more…]

A Must-Read for Coffee Enthusiasts: A Review of "Coffee Wars" and an Analysis of the WBC Plant Milk Rule Change

In recent years, coffee-themed films and television works have gradually increased, but "Coffee Wars" takes a unique perspective—focusing on the situation of vegetarians and plant-based milk in coffee competitions. The film tells the story of Jo, a highly skilled vegan barista whose business is struggling because the shop only offers plant-based milk, yet she resolutely leads her team into the finals of the World Coffee Championship, attempting to prove that plant-based milk can also create outstanding coffee. At the same time, in reality, the Specialty Coffee Association (SCA) also revised the WBC rules at the end of 2022 to allow plant-based milk to compete, a change that coincides with the film's theme. This article will guide you through the film's highlights, the evolution of WBC rules, and Front Street Coffee's continued attention to specialty coffee culture. [more…]

Brazil Minas João Estate Coffee Beans: A Comprehensive Interpretation from Origin Environment to Roast Flavor

Brazil, as the global champion in both coffee production and export volume, is renowned worldwide for coffee beans with a nutty and cocoa base and a rich, full-bodied taste. Although highly mechanized processing methods have improved efficiency, they have also caused the flavor to become more uniform, so Brazilian beans often play an important role in espresso blends by providing balance and nutty aroma. This article will take a deep dive into the Minas Joan Estate, analyzing the unique charm of Yellow Bourbon single-origin coffee from the producing region's environment and variety characteristics to the roasting presentation, and recommend two representative Brazilian bean products under Front Street Coffee—Black Cocoa Blend and Queen Estate Single-Origin—to help you fully understand the diverse aspects of Brazilian coffee. [more…]

The Origins, Growing Regions, and Unique Flavor of Brazilian Bird Poop Coffee: How a Coffee-Bean-Eating Bird Created a Rare Coffee

You may have heard of Kopi Luwak, but the world's rarer animal-digested coffee is actually Brazil's Jacu Bird Coffee. This coffee is produced only on Brazil's Camocim Estate farm, where a picky bird—the jacu—naturally selects ripe coffee cherries, ferments them, and then they are collected by hand and dried. This article will guide you through the history of Jacu Bird Coffee, Camocim Estate's transition to organic biodynamic farming, its unique harvesting and processing methods, and its signature flavor—sweet and full-bodied with nutty and black pepper notes. If you're looking to explore rare coffees on the market, Front Street Coffee also offers related selections and recommendations. [more…]

Luckin Coffee's collaboration with JoJo's Bizarre Adventure: Stone Ocean on packaging design has sparked heated discussion, with netizens creating their own works to express differing views.

Recently, Luckin Coffee's co-branding campaign with *JoJo's Bizarre Adventure: Stone Ocean* sparked widespread discussion among netizens, especially JoJo fans, before its official launch due to an internal "spoiler" of the packaging design. The collaboration, which had been highly anticipated, left some netizens disappointed because the design style fell short of fans' expectations. However, some netizens found the design acceptable and spontaneously created their own fan art, showcasing more popular DIY versions. This article will provide a detailed recap of the incident and present the diverse reactions and creative designs from netizens. [more…]