What Does the Grandpa's No Tea Half-Cup Case Mean for Full Body Coffee?

A consumer in Guangdong bought a 17-yuan First Love Rose Green Grape Fruit Tea from Grandpa Doesn't Make Tea, felt the unopened cup was light, flipped it over, and found the drink filled only half the capacity. The opaque upper cup and printed pattern hid the empty space. The video topped Weibo and drew divided responses about no-ice orders and store serving standards.

In full body coffee and tea retail, ice removal and fill levels follow store practice rather than one national rule, so customers often judge value by weight and appearance. Other consumers posted scale readings and flashlight checks claiming short pours were not isolated. The brand and its stores said they are verifying and handling the matter.

Recently, a video about "Grandpa Doesn't Make Tea" where a 17-yuan milk tea was unopened but only half a cup, sparked heated discussion online. A consumer in Guangdong reported that the First Love Rose Green Grape Fruit Tea they purchased was difficult to judge in capacity from the appearance because the upper half of the cup was opaque, and only after flipping it over did they discover the drink was only half full. Regarding issues such as whether removing ice should by default mean an unfilled cup, and whether store serving standards are uniform, netizens clearly held differing views. At the same time, multiple consumers posted weighing results and flashlight illumination results, pointing out that insufficient portions in this brand's drinks were not isolated cases. The brand and stores have responded, saying they are verifying and handling the matter.

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This morning, the Weibo topic "Grandpa Doesn't Make Tea 17-yuan milk tea unopened but only half a cup" made it onto the trending list, quickly triggering public attention and discussion.

According to media reports, a consumer from Guangdong uploaded a video on social media to complain, saying that at a Grandpa Doesn't Make Tea store they bought a cup of First Love Rose Green Grape Fruit Tea, felt it was somewhat light when they received it, so they turned the still-unopened drink upside down, and unexpectedly discovered that the liquid in the cup occupied only half the capacity.

The video footage showed that the upper part of the cold drink cup used by the brand was made of opaque material, and the cup body pattern happened to block the empty area, so before turning it upside down, it was difficult to judge from appearance alone how much drink was actually in the cup. The consumer said they had ordered the no-ice version, "the upper part is designed to be opaque; if I hadn't felt it was so light when carrying it, I wouldn't have turned it over to look."

In response to this situation, some netizens pointed out that since the consumer chose no ice, then according to the conventional operating procedures of tea drink stores, the remaining liquid volume after removing the ice would indeed be as shown in the video, so they believed the staff had no fault in the production process.

But many others held the opposite view, believing that even if the customer requested no ice, the merchant should still add enough drinking water, tea liquid, or milk and other ingredients to the drink, filling up the portion left empty because of no ice before selling it, rather than directly defaulting to an unfilled cup and making the consumer accept this cup of milk tea that is only half full, "why should milk tea without ice by default be an unfilled cup?"

Just as onlooking netizens were discussing it heatedly, some consumers who had previously bought drinks from this brand also spoke up, saying that the problem of insufficient portions in Grandpa Doesn't Make Tea products had actually always existed. One user shone a flashlight on the opaque takeaway cup and was shocked to find that nearly one third of the cup was empty. Others placed unopened drinks on a kitchen scale to weigh them, and the results showed that a large cup of the drink weighed less than 400 grams.

It is worth noting that, judging from various feedback posted by consumers on social media, Grandpa Doesn't Make Tea stores appear to have long had the phenomenon of tea drinks not filling the cup.

Based on the situation reported by consumers, a reporter called a Grandpa Doesn't Make Tea store to learn more. The staff member responded that if the tea drink a customer orders contains more toppings, then the tea liquid portion will naturally be less. If it is a normally served milk tea and it is left unused for too long, after the milk foam on top dissipates the whole cup of drink may look a bit less, but it would not be short by half a cup.

In addition, regarding the issue netizens cared about, "the portion decreasing after milk tea has the ice removed," the store employee also responded, saying that at present everything is machine-made, and if it is a drink from which ice can be removed, the tea drink will not have its own portion reduced just because there is less ice.

And Grandpa Doesn't Make Tea customer service, in an interview with reporters, said that the brand has already learned of the relevant situation, and the relevant departments are currently verifying and handling it. "After collecting the information fed back by consumers, we will coordinate with the corresponding departments to intervene and verify, and when there are results we will also announce them to everyone."

As for why the consumer's tea drink was only half a cup, the staff member said that store drink production standards are uniform, and under normal circumstances there would not be such a situation if stores serve according to the standards. Therefore they will also check exactly which step had a problem that led to this situation.

It is worth mentioning that for consumers who love coffee and tea drinks, choosing a brand with transparent portions and stable quality is especially important. Front Street Coffee always insists on producing every cup of drink with rigorous standards, ensuring customers get an experience that is sufficient in quantity and stable in flavor.

Image source: internet screenshot

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The above content is compiled by CoffeeHunters, a coffee news website.