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Coffee Manner: Barista Jobs Offer High Pay and Warnings

August 16, 2023
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Why do baristas warn against Manner coffee jobs?

Manner Coffee recruits baristas in Shanghai at 8k to 13k yuan, above Luckin at 5k to 6k, Tims, M Stand and Peet's at 5k to 7k, and Starbucks at 4k to 5k. The specialty positioning and openness to inexperienced newcomers attract many applicants.

Yet current employees publicly discourage newcomers on social media, pointing to training expenses, assessment mechanisms and store management. New hires train two to three months at headquarters, sometimes as little as half a month, because semi-automatic machines demand more skill. This gap between pay and daily reality is the coffee manner question applicants should weigh before relocating for training.

Manner Coffee, with its specialty coffee positioning and attractive salary, draws numerous baristas to submit their resumes, yet a large number of current employees on social media are strongly discouraging newcomers. From high pay to professional training, Manner's recruitment terms appear excellent, but issues such as the actual expenses during training, the assessment mechanism, and store management have gradually surfaced. This article sorts out the real situation of Manner's barista positions, revealing the hidden concerns behind the high salary, and helps coffee enthusiasts and practitioners gain a more comprehensive understanding of this chain brand's employment status.

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"Don't come, you'll regret it for life" "Run, you'll be worked to death alone" "Don't go, just a word of advice" "There's still time to run" "Leave, you should trust the comments section" ……

On social media, many baristas post screenshots of passing Manner Coffee interviews and offer letters, saying they are about to head to Shanghai for training and looking for a companion. But the comments section is uniformly filled with strong discouragement from Manner baristas, all urging people not to go. The whole scene is just like when filling in college applications, seniors desperately trying to talk you out of their major.

In recent years, Manner, with its dedication to specialty coffee, acceptance of inexperienced newcomers, provision of professional training, and highly attractive compensation, has made countless workers yearn for this barista position. Within the barista community, Manner is especially renowned for its high wages.

According to Boss Zhipin data, in the Shanghai area, Manner Coffee baristas are recruited at a salary of 8k–13k, Luckin offers baristas 5k–6k, and brands like Tims, M Stand, and Peet's also concentrate around 5k–7k, while Starbucks is only 4k–5k. This shows that Manner baristas' salary level is indeed among the top of chain coffee brands.

Secondly, Manner uses semi-automatic coffee machines, placing much higher demands on baristas' functions and qualities than many chain brands that use fully automatic machines. Therefore, new employees must go to Manner's headquarters in Shanghai for 2–3 months of professional training (as short as half a month) before officially starting work, to achieve standardized operations, and this has also become one of the reasons many hesitate after receiving an offer.

Manner barista positions face collective discouragement, what real problems are hidden behind the high salary

It is understood that Manner provides incoming baristas with paid training, accommodation, reimbursement of travel expenses, and other benefits during training, and social insurance and housing fund are paid in the designated city upon entry. Which worker wouldn't be tempted by such conditions? However, in recent years, as more and more of its own employees complain about internal management online, Manner's image of "good treatment" has been repeatedly impacted.

Not long ago, a netizen who had finished training in Shanghai posted that the upfront expenses of joining Manner were much higher than expected, while the actual take-home pay was "off the charts absurd," and called on everyone to "not go."

This netizen said that during training, in addition to the planned travel expenses, dormitory utilities, management fees, and various daily living costs, the settlement would also deduct hours used for meals or not fully scheduled, and the "raise exam" would never let newcomers pass, so the actual amount received is really very little.

In addition, if one leaves during training before completing the assessment, the previously promised travel expenses must be borne by oneself, and if one returns locally to reimburse after finishing, after layer upon layer of review and approval, it takes at least 2 months. It seems that Manner's actual treatment is not as wonderful as imagined before joining.

On social media, not only employees in training post complaints about salary and other issues, but also partners working in stores have complained about Manner's unreasonable management. Even in consumers' eyes, through observing details, they can see the fact that Manner baristas work hard. Partners assigned to work alone, whether going to the restroom or eating a meal, must leave a message in advance to "ask for leave" from customers in the store before daring to leave their position. No wonder baristas are all strongly discouraging newcomers who have not yet "fallen into the pit."

Manner barista positions face collective discouragement, what real problems are hidden behind the high salary

Image source: Internet

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The above content is compiled by CoffeeHunters, a coffee news website.

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